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Enhance your experience with our Premium Membership and enjoy exclusive benefits. Not only do you get full access to your favourite site, this membership gives you great value additional health and wellbeing benefits.
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Standard All-Inclusive Membership |
Premium All-Inclusive Membership |
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Full access to our Gym |
✓ |
✓ |
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Full access to our Swimming pool |
✓ |
✓ |
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Full access to Classes |
✓ |
✓ |
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Access to HealthHero virtual GP |
x |
✓ |
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Access to ARVRA wellness platform |
x |
✓ |
| 33% discount on nutritional courses & 10% discount on 1:1 nutrition and wellbeing consultations |
x |
✓ |
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Book classes up to 14 days in advance |
7 days |
14 days |
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Free access to Good Boost classes* |
x |
✓ |
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10% discounts on hot drinks** |
x |
✓ |
You can choose our Premium Membership either online or in-centre. Find your nearest centre here and go to ‘Membership’.
Consult with a doctor when you need to via video, phone or message. Our Premium Membership gives you access to a fully qualified GP for an online or telephone consultation within 48 hours, helping you to manage your health and wellbeing. For more information and FAQs about Healthhero please see our page here.
Private GP services usually cost at least £15 per month, but we have agreed a national partnership with HealthHero so the service is included at no additional cost in your Premium Membership.
Please note: Activating HealthHero can take up to 10 days after you purchase Premium.
Providing you with easily digestible health and wellbeing content, from workout videos to wellness podcasts. The ARVRA platform covers five dimensions of wellness - Movement; Nutrition; Hormones; Mindfulness; and Stresses - supporting every aspect of your wellbeing.
Content includes:
Normally £19.99 for a one month membership, we have agreed a national partnership with ARVRA so the platform is included at no additional cost in your Premium Membership.
For more information and FAQs about ARVRA Wellness please see our page here.
With our Premium Membership, you'll receive an exclusive 33% discount on our expert-led nutrition courses as well as a 10% discount on personalised nutrition and wellbeing consultations. Look out for the promotional codes in your inbox. View our nutrition courses on our website MyHealthyWay.
2024 courses include:
With our Premium membership you can enjoy the benefit of booking your favourite classes or activities up to 14 days in advance. Secure your spot with bookings available up to 7 days ahead of our standard memberships. Contact your local centre for specific activities.
Going Premium means you can benefit from inclusive access to our GoodBoost musculoskeletal rehabilitation classes.* Book your GoodBoost class like normal, via the app or website, and it will be shown as free. Further information on the unique benefits of our MSK Hubs can be found here, along with the appropriate referral forms which need to be completed before accessing the MSK classes.
As a Premium member, enjoy an additional 10% discount on hot beverage purchases at our cafes**. Treat yourself to a hot beverage after your workout and save.
Browse through our frequently asked questions below to find answers to common queries. If you can't find the information you're looking for, please reach out to your local Leisure Centre either in person or via this link.
Our Premium Membership is available to new and existing customers on a fixed, flexible or annual rate. If you are a new customer, you can buy our Premium Membership online. If you are an existing customer, please visit reception and they will sign you up to Premium.
Emails to look out for:
1. After signing up you’ll receive a confirmation email, informing you are now a Premium Member.
2. 1 day after joining - You will receive a welcome email with your nutritional discount codes - keep these safe so you can book one of our courses here.
3. 2 days after joining - You will receive an ARVRA confirmation email, detailing how you can download the app and how to use it. For more information on ARVRA visit this page.
4. 10 days after joining - You will receive a HealthHero confirmation email. For more information about HealthHero and how it works, visit this page
If you are already a member, and would like to upgrade, please visit reception the next time you are in-centre and they can upgrade you.
Our Premium Membership prices can be seen on the Membership tab of your nearest centre. Find yours here.
Please visit the full terms and conditions here.
Our Premium Membership operates the same as our standard memberships, with flexible monthly, fixed for 12 months and annual options. Please see our full terms and conditions here.
Once you are signed up to our Premium Membership, it will take up to 10 days to activate your HealthHero service due to the processing time of our health partner. You will have your own customer portal which can be accessed here.
When first logging in, you will need to register with HealthHero, using your membership number. You can find this by clicking the ‘Membership card’ on your app home screen. This additional registration ensures Healthhero has the relevant information required for your GP consultation.
For more information and FAQs about Healthhero please see our page here.
You can speak to your GP about any conditions you would speak to your NHS GP about, including for example:
For more information and FAQs about Healthhero please see our page here.
With our Premium Membership, you'll receive an exclusive 33% discount on our nutritional courses and enjoy a 10% discount on personalised nutrition and wellbeing consultations. These voucher codes will be sent to you via email. You can view our nutritional courses through MyHealthyWay.
To book your personal nutritional consultation, please email myhealthyway@parkwood-leisure.co.uk including your membership number.
Yes, members who purchase our Premium Membership will receive 14 days advance booking. Depending on your local centre’s facilities and activities, this will include classes and activity bookings. Please check with your leisure centre for specific details.
If you have a corporate membership, you may wish to speak to your employer about the possibility of them paying the additional £7.50 per month for our Premium Membership. If not, you are still able to pay the additional £7.50 per month yourself, following the sign up route via our app below. You will need to enter your own payment details for the additional monthly fee.
Sign up route: Make sure you’re signed in and follow the instructions below:
Our Premium Membership is available individually to each member, including adults on couples or family memberships. This means that a couple or family members would need to upgrade to our Premium Membership individually via our app. Make sure you’re signed in and follow the instructions below:
We understand that some members may not be able or willing to pay for the Premium Membership. We want to assure you that this will not affect your current terms and conditions of membership or your current booking rights. You will still have access to all of the same benefits that you currently enjoy. Terms and conditions can be found here.
Don’t miss out, get more from your membership.
* Where available in site and following the appropriate referral route
** In participating sites
