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FREQUENTLY ASKED QUESTIONS

Updated 05 November 2024

Exciting improvements coming soon to your centre!

We are excited to be investing over £160,000 in brand new, state of the art gym equipment. In particular, we will be replacing a large proportion of our existing cardio machines allowing us to provide equipment of a higher specification including treadmills with impressive 24 inch SE4 touch screens with full connectivity and a wide range of immersive on-demand workouts.

We will also be using this opportunity to change the layout of the equipment, which we hope will enhance the gym floor experience. 

 

What are the proposed dates?

There will be minor disruption on the gym floor as a result of the refurbishment on Wednesday 18 to Friday 20 December. This disruption will predominantly affect the cardio area as existing equipment is removed and replaced with new treadmills, cross-trainers, bikes and stairmills. 

 

What facilities will be affected?

Only the gym will be affected and disruption will predominantly be in the cardio area.  Throughout the 3 days there will be a reduction in the availability of certain pieces of cardio equipment. 

The resistance, strength, functional and stretching areas will mostly be unaffected. 

All other areas of the centre will also be unaffected, including group exercise classes and activities in the swimming pool.
 

What will happen with memberships during this time?

Fitness Memberships will run as usual with disruption only being for a minimal period of time and most areas of the centre being completely unaffected.

 

Can I get inducted on the new equipment?

Yes absolutely! If you would like a physical induction on any of the equipment you can contact the centre or book directly on the mobile app. However, the new equipment will operate in exactly the same way as the existing equipment, it is simply of a higher specification and is new.

 

How will I know what’s going on?

We will be sending emails to our members as well as updating our social media channels. We will also have communication on display in the centre updating you with the latest news leading up to and throughout the works. 

If you have any further questions please ask our reception team or use our contact us form.